Did you know you can shop Rittal products with the click of a button, at any time of day or night, wherever you are in the world? MyRittal is your go-to hub for all things Rittal.
What are the Features of MyRittal?
What are the Benefits of MyRittal?
With an extensive catalogue and customisable configuration abilities, MyRittal can offer you time-saving benefits so you can focus on the more important aspects of your business operations, such as growth
What are the Features of MyRittal?
MyRittal is our comprehensive e-procurement platform. Whether you need one product or a fully customised special order, MyRittal can quickly deliver to your needs at any time of day. You can access our walkthrough videos on-demand here.
- The intuitive interface guides users through the dashboard with separate product categories and a handy search bar. Inventory levels, pricing, and quote requests are available through MyRittal.
- Orders can be placed easily through the ‘Add to Cart’ functionality rather than dealing with orders over the phone or email.
- An overview page includes essential navigation points like wishlists, order history, delivery addresses, quotation history, and more. This way, you can pick up where you left off.
- MyRittal’s live chat function allows you to speak to a real person during core hours to answer any of your questions. We also have a Frequently Asked Questions page available anytime which may also address your concern.
- Educational resources can also be found on the online shop to accompany your products. This includes product guides, tutorials, and relevant industry insights.
- Integrated use with RiPanel, our online enclosure configuration tool, allows you to customise your enclosure and accessories easily using 3D planning and visualisation techniques.
What are the Benefits of MyRittal?
Saves Time: MyRittal streamlines the procurement process. By removing the need for speaking to an agent, you can put the power in your hands and manage the purchases directly. Quick navigation checkpoints allow you to find what you need quickly and efficiently. However, if at any point you require assistance, our UK-based customer service department will be on-hand to help.
Cost Reduction: Integrated tools like inventory management minimises over-purchasing. Intuitive interfaces prevent expensive errors from incorrect selections or duplicate entries. Customisable products and services are priced transparently upfront with your tailored net price.
Customisation Potential: Once limited to phone and email communications, you can now customise your product through digital channels. Real-time modifications can keep projects on or ahead of schedule. Our in-house modification centre, the Rittal Application Centre in Rotherham, can further assist you with any more adjustments.
Easy Navigation: All user activity within MyRittal can be tracked within the platform rather than sifting through physical receipts or downloads. Procurement data provides insights in order to optimise your tailored experience and strategize your future needs. The online shop is also mobile-friendly for those purchases made on-the-go.
Enhanced Support: The integrated educational aspect of MyRittal allows you to learn more about a product before purchasing. How-to videos and FAQs allow instant answers to general questions where live chat and dedicated representatives can answer your unique questions. These questions help us to deliver a better and more tailored experience.
Registering for MyRittal
Follow these easy steps to get started with MyRittal:
- Register your account details on the MyRittal registration page. Information such as business name and address will help you to speed up the registration process.
- Within our core hours, our dedicated customer service department will then manually verify your details. This authentication of identity allows us to create a bespoke user experience based on your business’ needs.
Please note that we aim to verify you within 15 minutes of initial registration. Please note, this process is undertaken 9am-5pm Monday to Friday (excluding bank holidays). - You will then receive a validation email asking you to follow a link. This is to simply ensure you input the correct email address and does not mean you can log in yet.
This email will also contain the Welcome Pack PDF. This includes helpful information like key contacts, free eBooks, tips on navigating the shop, and more. - Shortly after you validate your email address, the MyRittal team will then send an email confirming your account credentials. You can now sign in and browse MyRittal to your heart’s content!
Final Thoughts
We hope we have given you a helpful whistle-stop tour of MyRittal, your comprehensive solution to online procurement. There are tons of key features to make the most out of, but help is only around the corner if you require extra support. Don’t forget to check out the MyRittal User Walkthrough series on YouTube if you’re a visual learner.
Even though we are sure you’ll love this online option, we know it isn’t everybody’s first choice. If you prefer the human touch of customer service procurement, we are more than happy to speak to you over the phone or email, as usual.
MyRittal is an additional resource rather than a replacement for our customer service agents, so be RiAssured that both options are readily available for you. Offering both service platforms gives the power to our customers to choose how to conduct their business based on their personal preferences.
Ready to supercharge your procurement process? Sign up for MyRittal today!
